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Important notification about upcoming changes to the DMZ environment. Please read.
More info

jXchange Self Registration

Enterprise SOAP API > Tutorials > Self Registration > jXchange Self Registration

This guide walks you through:

  • Signing up for a developer account
  • Creating a jXchange user account
  • Retrieving Credentials

Signing up for a developer account

First, let’s sign up for a developer account.

Begin by opening the jackhenry.dev page in your browser and click the Sign Up button in the upper right corner of the page.

Sign Up Button Location

The Sign In page will display.

Sign In Page

After you’ve read the Terms & Conditions, press the Sign in with Google button. If necessary, log into your Google account.

We currently only support signing in with Google

Once you complete signing in with Google, you will be presented with a Before You Continue page.

Before You Continue Prompt

Within the Before you continue prompt:

  • Enter a US phone number for receiving two-factor authentication (2FA) codes.
  • Press the Save button to continue.
You must use a United States phone number to work with this environment.

Creating a jXchange User Account

The next step is to create a test user for the jXchange SOAP API environment.

Please note

The free self registration only allows access to the following:

  • Jack Henry SilverLake DMZ Developer environment
  • SOAP APIs only

If a consumer wants to develop for additional cores (CIF 2020, Core Director), have access to other services (ODI, EES, REST APIs), or receive support from the Developer Relations team, then the consumer will be required to join the Vendor Integration Program (VIP). More information about the VIP may be obtained here.

Press the Create Account button in the JX Service Gateway Credentials user card in the developer dashboard.

Create Account Button

Next, enter your Company and Product in the fields that appear.

Company-Product Fields

Click the Authorize Account button.

Authorize Button

A spinning icon will appear for a short period of time, then the box will refresh to display the credentials for accessing the jXchange SOAP environment.

Credentials Display Sample

To view the Username and/or Password, click the small eye shaped icon to the right, within each field.

Retrieving Credentials

To retrieve your credentials, start by opening the jackhenry.dev page in your browser and click the Sign In button in the upper right corner of the page.

Sign Up Button Location

The Sign In page will display.

Sign In Page

After you’ve read the Terms & Conditions, press the Sign in with Google button. If necessary, log into your Google account.

We currently only support signing in with Google

Once the sign in is completed you should see your credentials displayed in the JX Service Gateway Credentials box.

Credentials Display Sample

Troubleshooting

Issue: My credentials are not displaying in the JX Service Gateway Credentials Box

Response:

  • If you have requested credentials already, please clear your browser cache and cookies.
  • If it has been longer than six months since your last access, the credentials will be removed and you will need to sign up again.

Issue: I am getting “Access is Denied” errors.

Response:

  • Review the Development Using SOAP page for proper settings when making a request.
  • Check to make sure that you are using the correct values as provided by the JX Service Gateway Credentials Box
  • If it has been longer than six months since your last access, the credentials will be removed and you will need to sign up again.
  • If the above does not work, send an email to VendorQA@jackhenry.com for our team to review. We may require you to sign up again.

Issue: I am having trouble with/getting errors with the APIs.

Response: As mentioned above, no API support is provided with the free registration. You may post your issue on Stack Overflow. Our team does monitor this channel and responds as our schedules allow. To receive support from the Developer Relations team, you will be required to join the Vendor Integration Program (VIP). More information about the VIP may be obtained here.

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Last updated Tue Nov 19 2024