Developer Programs
Vendor Integration Program (VIP)
Direct access to Jack Henry's technical integration resources.
Technical Account Manager (TAM)
Get technical integration help from a single point of contact.
Learn
Shared Responsibility
Learn about shared roles and responsibilities of customers and Jack Henry in open banking.
Developer Use Cases
Find a use case that fits your development needs.
Developer Video Gallery
Watch the latest demos, webinars, and more.
Developer Conference
Connect with industry leaders, gain insights from expert speakers, and explore our latest innovations.
Docs
Admin API
Create solutions for an institution's back office support tools.
Authentication Framework
Map customer identities to your existing system IDs.
Consumer API
Access financial data for user accounts, transactions, and more.
Data Broker
Get deeper access to financial institution data.
Enterprise Event System
Respond to events in real-time using this powerful pub/sub-based solution.
jXchange - REST API
Translate business information between Jack Henry and third-party applications using a REST-based API.
jXchange - SOAP API
Translate business information between Jack Henry and third-party applications using a SOAP-based API.
Operational Data Integration (ODI)
Get customized queries for bulk data needs.
Payments
Embed check deposits, ACH, bill pay, cards, and real-time payments.
Plugin Framework
Embed the best of the fintech world directly into your user's dashboard.
SymXchange
Query Symitar core member accounts, post transactions, run PowerOn scripts, and more.
Xperience
Modern UI that provides consistent visual integration across Jack Henry products.
Important notification about upcoming changes to the DMZ environment. Please read.
More info

Integration Phases

Enterprise SOAP API > Getting Started > Integration Phases

Implementation Timeline

A commonly asked question by new vendors to the Vendor Integration Program is “How quickly can I implement my integration into a Financial Institution’s environment?”. Let’s break this down into phases to better understand the process so you can more accurately predict when your solution will be available to your first customer.

Phase 1 - Joining the VIP

Before you’re able to begin using our Enterprise Integration software, you’ll need to join the Vendor Integration Program (VIP). Once you submit the VIP Interest Form, you should be well on your way to becoming a part of the VIP.

Turnaround Time
7-14 business days

Phase 2 - Development

Once you’ve gotten all the paperwork submitted and invoices paid, you’ll get access to a development environment that we call DMZ. This is the environment used by all third parties in the Vendor Integration Program to complete their initial development efforts. The amount of time during this phase varies substantially, depending on how complex your integration is, and what resources your company is investing in this process.

Turnaround Time
3-12 months

Phase 3 - Vendor Readiness Test - “VRT”

After your development efforts are finished, you must pass a Vendor Readiness Test before being allowed to implement your solution at a Financial Institution. You can request the VRT at any time after you have completed your development efforts by submitting a case via the Vendor Portal. Complete details on this requirement can be found on our Third Party Vendor Requirements and Readiness page.

Turnaround Time
5-10 business days

Phase 4 - Final solution documentation

At the conclusion of the VRT, the Developer Relations team will request information regarding company contacts to receive credentials and ensure that we have everything documented internally for our Operational teams to understand your integration’s requirements.

Turnaround Time
1-2 business days

Phase 5 - Implementation at Early Adopter Financial Institution

You are now ready for your first implementation at a financial institution. The integration must be requested by a contact at the institution by having them submit a jXchange Support case via the For Clients Portal requesting the integration for your product.

Turnaround Time
4-6 weeks
You can have multiple “Early Adopter” institutions

Phase 6 - Early Adopter Approval of integration

After the Early Adopter institution has had your solution installed for 30 days with all issues resolved, your integration will be considered “live”.

Turnaround Time
30-60 days

Phase 7 - All future implementations at Financial Institutions

All future implementations will follow the same process as previously defined - the integration must be requested by a contact at the institution by having them submit a jXchange Support case via the For Clients Portal requesting the integration for your product.

Turnaround Time
4-6 weeks

Have a Question?
Have a how-to question? Seeing a weird error? Get help on StackOverflow.
Register for the Digital Toolkit Meetup where we answer technical Q&A from the audience.
Last updated Sun Mar 17 2024